🌾 Henalytics ← Back to app
Help & Support

We're here to help.

Henalytics is built by one person who answers every email personally. Whether something's broken, confusing, or you have a feature idea — write in.

Get in touch

Email support

The fastest way to reach us. We read every message.

📨 slowbuildacres@gmail.com
We typically reply within 1–2 days. Please include your device (iPhone, Android, browser) and a short description.

📬What to include

To help us solve your issue faster, please mention:

📱
Your device iPhone, Android, or browser name and version
🔍
What happened Steps to reproduce, or what you expected vs. saw
🖼️
Screenshots If something looks wrong, a picture helps a lot
📧
Your account email So we can look up your homestead if needed

Frequently asked

Is my data backed up?

If you've signed in with an email and password, yes — your data syncs to our secure cloud storage and is available on any device you sign in on.

If you're using Henalytics without an account, your data lives only on the device you're using. Signing in any time will start syncing it to the cloud automatically.

I lost data after switching devices — can you help?

Yes. Email us at slowbuildacres@gmail.com with your account email and a description of what's missing. We keep recent backups and can usually restore from them.

How do I invite my spouse / a farmhand to my homestead?

In the app, open Settings → Farmhands and enter their email. They'll receive an invitation link. Once they sign up and accept, they'll have access to log entries, view photos, and see analytics.

Is Henalytics free?

Yes. Henalytics is free to use with no ads, no upsells, and no premium tier. We're supported by voluntary tips from users who want to help keep the lights on (and pay for the App Store fees).

How do I delete my account?

In the app, open Settings and scroll to the bottom. There's a "Delete account" option that removes everything permanently — your homestead data, photos, and all cloud records. This can't be undone.

Can I export my data?

This isn't built into the app yet, but if you email us we can send you a JSON export of everything. We're working on a one-click export inside the app.

I have a feature idea. Where do I send it?

Please do! Send it to slowbuildacres@gmail.com with the subject "Feature idea." Many of the things in the app today came from user requests.

The app crashed or won't load. What should I do?

First steps that fix most issues:

1. Force-quit and reopen the app.
2. Check for an update in the App Store / Play Store.
3. Restart your device.

If it still doesn't work, please email us with your device model and a screenshot if you can.

How is my data protected?

Your data is stored in Supabase, an encrypted Postgres database. Photos are stored with private signed URLs that expire after 24 hours. We never sell or share your data with third parties. For full details, see our Privacy Policy.

📜Policies

For full details on how we handle your data and the terms of using the app, see our Privacy Policy.